This module will provide delegates with the skills to structure interviews to systematically obtain evidence topic by topic. They will be given a methodology to enable them to prepare effectively for interviews. They will learn how to use different questioning techniques such as open, closed, probing and specific, confirmatory, completeness and challenging questions. These questioning techniques will be practiced in role play with detailed feedback.
Learning Outcomes
- Identify how to plan an effective interview by reference to the issues and facts/ evidence
- Evaluate how to make practical preparation for an interview
- Evaluate how to structure an interview using the PEACE method
- Develop interview preparation techniques by use of structured topic boxes
- Apply the funnelling technique to structure an interview
- Questioning techniques; open, closed, probing, confirmatory and challenging
- Identify the legal requirements for an interview
- Apply the conversation management management interviewing model
- Handle denials, omissions, exaggerations, fabrications and inconsistencies
- Maintain an appropriate record of interview
- Deal with disclosure, documents and exhibits during interview
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