Penny is the founding Director of Legal Experience Training, Legal Experience Training was set up in 2010. She has overall responsibility for client relationship management, the design and delivery of courses and the selection and training of course tutors. Penny has extensive experience of designing and delivering legal knowledge and skills based learning and development as well as assessed programmes. Penny regularly speaks at conferences and writes articles including those published in the “New Law Journal”, “Construction”, “The Solicitors Journal”, “The Tax Advisor”, “People Management” and “Fire”. Penny is the principal author of “The expert witness” published by Sweet and Maxwell, which is a practical guide for witnesses. Penny has sat on a “Skills for Justice” working group considering the necessary skills for those collecting, writing and giving evidence within the justice system. Penny is also a Board Member of the AFI- UK giving legal and training advise to members.
Penny has particular experience of delivering learning outcomes based training and the use of objective competency assessment criteria to assess skills. She is regarded by clients as an excellent course designer and trainer.
A small sample of Penny’s clients over the years include the following, the top 100 law firms, KPMG, PricewaterhouseCoopers, Ernst and Young, BDO LLP, Baker Tilly, Navigant Consulting, HSBC, RBS, Nationwide, Inland Revenue Special Compliance and HM Customs and Excise ( now part of HMRC) Company Investigations Branch, CIPFA, OPRA, SFO, FSA, DTI Insolvency Service, NDFU, National Finger Print Bureau, Ofsted, OISC, National Care Standards Commission, General Social Care Council, Transport for London, Air Accident Investigation Branch, Rural Payments Agency, Maritime and Coast Guard Agency, Home Office Drugs Inspectorate, Parliamentary and Health Ombudsman, Environment Agency, Marine Fisheries Agency, Royal Institution of Chartered Surveyors, EC Harris, Arup, GVA Grimley, The Planning Service of Northern Ireland, The Valuation Office, IOSH, National Grid Transco, United Biscuits, Luton Airport, Mothercare, SE Ambulance Service, Whitbread, Virgin Trains, First Great Western Trains, Biffa Waste, Ladbrookes, Gallagher Bassett, B and Q, QinetiQ, British Gas, BT, Microsoft, Welsh Water, RAIB, CIEH, IMECHE, Institute of Civil Engineers, Eastern Health & Social Services, Devon Social Services, Southwark Social Services, Essex Social Services, Kent County Council, Westminster County Council, Birmingham City Council, London Borough of Camden, London Borough of Hillingdon, London Borough of Ealing, Epsom and St Hellier PCT, Greenwich Social Services, Derby PCT, many Local Authorities, Police Forces and Fire and Rescue Services in the UK.
What Penny’s clients say:
“Penny Harper is first class. As well as being a brilliant tutor she is also a repository of relevant facts and information”
“Very knowledgeable, good delivery, assessed the needs of the attendees very quickly and met these needs”
“Excellent grasp of the subject and practical knowledge”
“Excellent. Spoke clearly and knowledgeably. Kept to the schedule, interesting and relevant”
“Exceeded expectations, an excellent course; well structured and covering all the key issues”