“Really good course that covered all the stated learning outcomes. The most useful parts were watching the video ( re-enacted) of a transcript of an actual interview and the debriefs after each role play. The scenario on the Hotel is very useful. Really nice style of presenting information and drawing learning points.”

“The course provided an extremely useful insight into conducting interviews including how to approach a witness statement, the structure of a PACE interview and the most effective and legal way to propose questions. The course is extremely well set out and provides an indepth lesson to be taught without reciting PowerPoints. The use of activities breaks up the session well and allows you to understand what is being taught. Extremely good tutor who is very knowledgeable and approachable allowing you to ask questions on areas you are unsure about. Always provided constructive feedback and guidance on the best approach to ensure compliance with the relevant codes.”

“The course greatly improved my understanding of investigative interviewing under PACE, providing clear guidance on legal procedures, effective questioning techniques, and the importance of conducting interviews fairly and ethically. The most useful parts of the course were learning how to use open-focused questions effectively, applying the funnel technique to structure interviews, understanding how to challenge inconsistencies professionally, and the emphasis on thorough preparation and strategic planning before interviews. Overall, the course was engaging, practical, and well-structured. It provided valuable skills and knowledge that are directly applicable to real-life interviews, especially under PACE guidelines. The mix of theory, strategies, and interactive elements made the learning experience both informative and enjoyable. The tutor was knowledgeable, approachable, and delivered the content clearly and effectively. They created a supportive learning environment, encouraged participation, and provided practical examples that helped reinforce key concepts throughout the course.”