Essential Complaints Investigations

Toby Gray

“I found that the content, pace and manner of delivery was perfectly structured to ensure that we take the learning away with us. It was a very well presented course showing how to gather information /facts in a fair manner and how to conduct a structured and comprehensive interview with witnesses and the subject of the investigation.”

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St John Stanley

“The sessions made me a lot more confident in gathering evidence and disciplinary report writing. It was a fantastic session, great examples and case studies and how to implement the process. The tutor was amazing.”

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Ian Pickles

“I thought the course was excellent and possibly the most useful course I have been on.  I learned a huge amount. The case study was really interesting and juicy and that helped. The tutor was excellent.  He provided very practical and constructive feedback and ran the course very smoothly.  Although the course was done remotely it seemed to work very well.”

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BDO LLP

“The tutors were brilliant; they were always available to answer questions and gave very constructive feedback.”

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Steve Clack

“Really interesting and well presented- following the case studies from start to finish. The tutor was excellent and was able to bring ‘real life’ examples to the training environment.”

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