“The course greatly improved my understanding of investigative interviewing under PACE, providing clear guidance on legal procedures, effective questioning techniques, and the importance of conducting interviews fairly and ethically. The most useful parts of the course were learning how to use open-focused questions effectively, applying the funnel technique to structure interviews, understanding how to challenge inconsistencies professionally, and the emphasis on thorough preparation and strategic planning before interviews. Overall, the course was engaging, practical, and well-structured. It provided valuable skills and knowledge that are directly applicable to real-life interviews, especially under PACE guidelines. The mix of theory, strategies, and interactive elements made the learning experience both informative and enjoyable. The tutor was knowledgeable, approachable, and delivered the content clearly and effectively. They created a supportive learning environment, encouraged participation, and provided practical examples that helped reinforce key concepts throughout the course.”
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